Reiterating from the original 2016 post: All tickets bought from this site shall be resold at face value – no more, but less if you choose (and gifting is a wonderful choice). We look to help facilitated this process in the future though added features, but in the meantime, we will be working with our event […]
Limited Availability (Aug 14-20)
Just wanted to let you all know that we’re heading to a festival for the 14th-20th, and will have limited availability. We will try to check email 1-2 times per day, and will tend to emergencies if needed. Non-emergency requests will be handled once we return. We are sorry for any inconvenience this may cause, […]
COVID-19 & Refunds
Hello all, I know many of you, both participants and event organizers, are thinking about COVID-19 and how it will affect your event. Many events we provide ticketing for have already cancelled, and many are waiting it out to decide what the best course of action is. One thing that is undeniable, is that this […]
Updated Payment System
We are excited to announce that we have updated our payment processing options to include the new version of Stripe Checkout. This will grant additional payment options including Apple Pay, Google Pay, and iDEAL payments, as well as credit/debit cards. This update is especially big for our friends in Europe, because it is compatible with […]
Ticket Transfer FAQ
To help with any confusion around ticket transfers, we are providing this short FAQ to walk you through the process. TO TRANSFER A TICKET 1. Once you have purchased a ticket, and you wish to transfer it, click on the “My Events / Transfers” button on the top menu. 2. Find the ticket you wish […]
Improving Speeds & Scalability
Hey all, just wanted to give an update on some of the things we are currently working on. In addition to supporting all the upcoming and current event sales, we have been doing a lot to improve the system. One of the major steps forward we have made, is starting to use a CDN for […]
Service & Pricing
Are you an event coordinator that is interest in our ticketing solution? We would love to help alleviate the pain of all the complexities involved with event ticketing, and save you money along the way! We specialize in burn events, but have also taken on other events such as Wasteland events, fundraisers, compression/decompression parties, etc. […]
Burning Man! (We’re off!)
YES, YES, YES!!! We are excited, to once again, return home. This year we are involved in two major Burning Man projects. Matt (SexyPants) is part of the crew building and supporting this years Temple. You can learn more about the 2017 Temple here: http://www.temple2017.org/. SexyPants may be able to be found at Furniture Car Rally […]
We’re at The Borderland!
It is definitely burning season! As such are going to The Borderland Burn in Denmark from today (July 23rd) to July 30th! We will get to your messages as soon as humanly possible. Hope to see many of you at The Borderland! -SexyPants
Going Nowhere!
It is definitely burning season! As such we’ll are going to Nowhere Burn in Spain from today (June 2nd) to June 9th! Please allow some extra time for support request responses. We will get to your messages as soon as humanly possible. Hope to see many of you at Nowhere and at The Borderland later […]